These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our personal care products. By accessing our website or making a purchase, you agree to comply with these Terms.
“Company,” “we,” “us,” or “our” refers to DuneAndNine Life Essentials Private Limited.
“Customer,” “you,” or “your” refers to the individual or business entity purchasing our products.
“Products” refers to our personal care items, including skincare, haircare, bodycare, babycare, hygiene and intimate care, fragrance and aroma products.
“Website” refers to www.duneandnine.in
Acceptance of Terms
By using our website or purchasing our products, you agree to these Terms.
If you do not agree to these Terms, please do not use our website or purchase our products.
Products and Services
We offer a range of personal care products for both individual customers (B2C) and businesses (B2B).
Product descriptions, prices, and availability are subject to change without notice.
We reserve the right to discontinue any product at any time.
Ordering and Payment
Orders can be placed through our website or (Bulk Orders/B2B) by contacting our team via email.
Prices are listed on our website are in Indian Rupees/INR. and includes taxes and shipping fees.
Payment must be made in full at the time of order placement.
We accept [UPI, Net Banking, Credit and Debit Cards].
Shipping and Delivery
Shipping costs and delivery times vary based on location and order size.
We are not responsible for delays caused by Logistics/Shipping companies or other factors outside our control.
Risk of loss or damage passes to the customer upon delivery.
Returns and Refunds
Returns are accepted for unopened products in original condition.
Refunds will be not be issued after purchase.
User Accounts
You may create an account on our website to place orders and access order history.
You are responsible for maintaining the confidentiality of your account information.
We reserve the right to terminate accounts that violate these Terms.
Intellectual Property
All content on our website, including text, images, and logos, is our property.
You may not use our intellectual property without our written permission.
Privacy and Data Protection
We collect and use personal information as described in our Privacy Policy.
By using our website or purchasing our products, you agree to our Privacy Policy.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages.
Our total liability is limited to the amount paid for the product in question.
Indemnification
You agree to defend and indemnify us against any claims or losses arising from your use of our products or violation of these Terms.
Termination
We reserve the right to terminate your access to our website or refuse service at any time for any reason.
Changes to Terms and Conditions
We may update these Terms at any time. Continued use of our website or products after changes constitutes acceptance of the new Terms.
Contact Information
If you have any questions about these Terms, please contact us at:
DuneAndNine Life Essentials Private Limited.
E-mail: duneandnine@gmail.com